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Service Center

Grievance

Privacy Policy:

You may visit our website without revealing any personal information wherever permissible. Certain transactions may require submission of personal information like profile updates and certain databases. We will not sell, swap or rent, or otherwise disclose to any third party any personal information for commercial purpose and such information will be utilized only for the purpose stated. To accomplish such purpose, we may disclose the information to our employees, consultants and other concerned having a genuine need to know the information.

Our web server may record the numerical Internet Protocol (IP) address of the computer you are using, Information about your browser and operating system, date and time of access and page which linked you to our website. This information may be used to administer and improve our website and to generate aggregate statistical reports and such like purposes.

We may use cookies and pixels or transparent GIF files to track session information and/or to deliver customizable and personalized services and information and/or for other purposes of website such information is anonymous and not personally identifiable.

Any information collected ordinarily is not disclosed to third parties but may be disclosed in limited circumstances as and if required by law, court order, statutory bodies, rules & regulations or for improving our website or for the security of our network or for any purpose as deemed necessary.

Our website contains links to other independently run websites within our network and to some websites outside our domain that are not controlled by us and are not covered by this privacy policy. We are not responsible for the privacy practices, security or content of such websites.

While we make our best efforts to protect the privacy of users however we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

This privacy policy may be revised/modified/amended at any point of time at the sole discretion of the Company.

Terms and Conditions

Further to the Terms of Use provided on GIMIT-e Services Website (www.gimit.net), we disclaim all liabilities and warranties with respect to payment of fees (“Fees”) that is applicable to the programs you have opted for through the GIMIT-e Services Website (www.gimit.net). Such Fee shall include but not be limited to course fee, examination fee and late fee. Further the User agrees and understands that:

a) It shall be the responsibility of the User to make all necessary payments regarding the Fee, well in advance of the last date specified by the GIMIT-e Services.

b) The online payment facility provided by the GIMIT-e Services is neither banking nor a financial service but is merely a facilitator for ease of payment (“Payment Gateway Service Provider”). The Payment Gateway Service Provider facilitates online payments, collection and remittance of money for the transactions on the GIMIT-e Services Website by using existing authorized banking infrastructure and credit card payment gateway networks. Further, by providing such payment facility through the Payment Gateway Service Provider, the GIMIT-e Services is neither acting as a trustee nor acting in a fiduciary capacity with respect to the payments made by the User against the purchase of Services on the Website. The User further understands and agrees that, all payments made by the User through the Payment Gateway Service Provider shall take a minimum of one-two (1-2) working days to be effectively processed. The User shall make the payment of the applicable Fee through the Payment Gateway Service Provider at his/her own risk. GIMIT-e Services shall not be responsible for any failure or delay in processing the Fee paid by the User through the Payment Gateway Service Provider.

c) While availing any of the payment method/s available on the Website GIMIT-e Services will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to the User due to (a) Lack of authorization for any transactions; (b) Any payment issues arising out of the transaction; (c) decline of such transaction for any reason; or (d) use, or inability to use the payment page maintained by the Payment Gateway Service Provider.

d) GIMIT-e Services shall not be liable for any loss or damages suffered by the User due to any failure, delay or interruption on part of the Payment Gateway Service Provider, including but not limited to, partial or total failure of any network terminal, data processing system, computer tele-transmission or telecommunications system or other circumstances which is solely in the control of the Payment Gateway Service Provider.

e) In the event of rejection of Services by GIMIT-e Services due to delayed payments by the User, the User shall provide a written request to us along with a payment receipt validating the payment being made for the Information and Communication Technology (ICT) enabled Distance Course(s). Upon verification of such payment receipt, the GIMIT-e Services shall consider such request for refund of payments, in accordance with the GIMIT-e Services internal refund policies published on the company website

f) GIMIT-e Services shall not be liable for any fraudulent transaction(s) made by any third party on behalf of the User. Any such fraudulent transaction(s) reported by the User shall be communicated by GIMIT-e Services to the Payment Gateway Service Provider. Upon receipt of such communication by GIMIT-e Services, the Payment Gateway Service Provider shall resolve the complaints reported by the User, subject to its internal policies and rules.

Refund & Cancellation:

No refunds & cancellations will be entertained.